Self-motivated and results-oriented IT professional with a proven track record of success in event and product support, programming, and Linux/Unix system administration. Fast learner with a passion for new challenges and a commitment to continuous improvement. Expertise in supporting operations teams to achieve their goals.
Skills
Languages
Next.JS
React
Python
GoLang
Bash
Tools
Visual Studio Code
Git
Education
George Brown College 2018 - 2021
Computer Systems Technology - System Administration
Technical knowledge of networking and computer systems. CCNA, AWS, MSCA, Full Stack Dev, Cyber Security.
Mohawk College 2015 - 2017
Photography - Still & Motion
John Fraser Secondary School 2011 - 2015
High School Diploma
Work Experience
Event and Product Support Specialist June 2022
Givergy
Event delivery and support for North American on-site staff, ensuring a smooth event process. Platform quality assurance through testing and bug coordination with the development team.
Global Support Agent Aug 2021 - June 2022
Givergy
Provide global technical support for a SaaS product, managing and prioritizing customer cases and tickets from Hong Kong, Australia, North America, and the UK.
Tech Manager May 2019 - June 2023
Givergy
Setting up and monitoring computer systems and networks that run a web based application for silent auction based event. Knowledge of how to setup a LAN/WLAN for use by a group of tablets for bidding.
Maintenance Coordinator Jul 2018 - May 2019
The Glenerin Inn & Spa
Maintain property around the hotel, communicating effectively with customers and staff to resolve problems when presented. Organizing parking during large events.